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How to remove a Virus from your computer

Posted on June 22, 2008 at 11:06 PM in Computer Repair

When it comes to removing a virus from your computer you do not have all that many options.  The first to consider is having a computer repair expert do it for you.  Calling a tech to come out to your home will cost you the big bucks and hauling your computer to a shop may be a little cheaper but most of the time your computer is outt of comission for a week and it seems more and more that many of these repair techs are not fully trained.  The other way to go is to have an expert repair your computer online.  This not only saves time but also is very easy on your pocket book.  There is no scheduling a tech or waiting in line.  Places like this computer repair site are a great way to go.  You get your computer fixed right away and for the low price of 89 bucks.  You really can not go wrong with that.

The next option you have is do remove the virus your self.  If you are looking for some great guides then we found this remove virus site.  It has two main guides.  An expert one and one for adavnced removal.  These guides are very easy to follow.  They also recommend Spyware Doctor with Anti-virus and that happens to be the only security software suit we use so they are on the right track.  This site also features a free software page that you are sure to find very usefull.

One thing to piont out is that no matter what method you end up using you should consider purchasing anti-vius software so you do not get infected again.  What ever you have right now did not do the job becuase you got infected.  Always keep your anti-virus software up to date and ensure you have a good anti-spyware program and firewall in place.  With out all three you are not fully protected

 

Why Remove virtumonde at Once

Posted on May 11, 2008 at 11:08 PM in Virrtumonde

 

Taking care of Virtumonde will be very time consuming.  The sad truth is this threat can not be removed manually you will need one of two things.  Expert help or software to fully remove this threat. For those out there that aren’t willing to spend any money then the only advice we can give is to format you system and fully re-install your operating system.  Chances are you will get infected again because you did not purchase any internet security software.  That is why you really should just break down and pay the few bucks for software to remove Virtumonde.  This Virtumonde site list what software works.

Only by having protection can you remove this threat.  With that said you do have several options.  You can always call a personal tech to come out and remove the spyware and viruses for you.  The cost will vary and if you want it done that day or the next you will have to pay extra at most places.  Another option is to have your computer repaired online.  This tends to work well for many people and is a little cheaper in price.  Some companies that do PC repair online are http://www.onlinecomputerrepair.org.  There are several companies out there so feel free and shop around.  You can also haul your computer into a shop to have this strain removed.  Normal turn around is a few days for most shops but cheaper then having a personal tech come out.  It’s still better to have your PC repaired online but if you want to support a local company then that is the better route to go down.

The last option you have is to purchase software to remove this threat.  Programs like Norton, Trend Mirco and Mcafee which are some of the most popular suits out there have proven worth less against this threat.  They can often times block the install and pop-ups but fail to fully remove this threat.  The only software that does fully work is Spyware Doctor.

Win32 Virtumonde

Posted on May 9, 2008 at 9:52 PM in Virrtumonde

 

Win32 Virtumonde is not easy to remove.  The reason is because if you are infected with this then you have several other spyware programs installed on your system as well.  We found some great guides over at Virtumonde.  Check them out for a more detailed removal instructions.

The win32 Virtumonde strain works just like the rest of the virtumonde stains on the web.  Any way you look at it it's bad stuff.  Once you remove one trace another just takes it's place.  You need to kill some of the other spyware programs first in order to fully remove this bad boy.

There are two things you need to consider first before attempting to remove this.  The first is how you go infected.  I have just one world  “ZLOB”.  The zlob trojan is a fake video codec.  Already this should ring a bell in your head.  That video clip you wanted to watch last week was most likely the reason for your infection.  Fake codec’s are the number one reason for getting infected with Zlob.  Once you have the Zlob spyware installed it will go out and download several programs including Win32 Virtumonde.

The second item you need to consider is you did not have enough protection to begin with.  If you had the right protection you would not of gotten infected and not be in this mess.  To solve your protection issue and to fully remove W32 Virtumonde then you should BUY SOFTWARE TO STOP IT.  I’m tired of hearing people complain about being infected when they already know they need protection and just did not get it.

The second option is for those who do not want to deal with it anymore and just want there computer back.  If you are not tech savvy or just don’t have the time then call a pro to fix your computer.  The people over at Online computer Repair only charge 89 bucks.  Tell them Jacob sent you over to them.  They know who I am as I tell people all the time about these guys.

Posted on May 5, 2008 at 12:58 AM in Vundo

 

Vundo is part of the Vundo and Virtumonde family of Trojans.  This spyware is a rouge trojan and very bad stuff.  If you are infected with vundo.dll then you need to remove it ASAP.  This program goes out and downloads other malicious software onto your system.  Common symptoms include a fake anti-virus program being installed onto your system, your home page being highjacked and a ton of pop-ups.

In order to remove this threat you have a few different choices.  You can always just pay for someone to repair your system.  The cost will vary but a few hundred bucks is not out of the question.  This bad boy is hard to remove so it will cost you to have a pro do it.  Online computer repair companies can remove it for a lot cheaper but your still looking to spend about 89 bucks on that.  A good place for online repair is this Computer Repair Shop

Alternatively you can use a product like Spyware Doctor to remove this threat.  Spyware Doctor can remove Vundo.dll from your system.  You need to run the scan in safe mode in order to fully remove it but it does work. View our Vundo Removal Software page for more info.

A special free tool has been developed called Vundofix that works about 40% of the time at removing this threat.  However most people find themselves infected again as soon as they reboot because Vundofix does not remove the other spyware programs and once you re-boot you re infected again.  Vundofix does not offer active protection so that is why I don’t even bother using this tool anymore.

Many people wonder how they got infected in the first place.  The reason is two fold.  The first is you did not have proper protection.  If you have a good anti-spyware program you would not of been infected.  Most of the time systems get infected via a fake video codec like Zlob Codec.  In a nut shell the user goes to a website and they are asked to install a video codec to watch the video. Once the user clicks on the image the fake codec downloads and installs.  If you had Spyware Doctor the installation would be blocked.  Because you did not have enough protection the spyware was not blocked and you became infected.  Now the trick here is often times the user has no idea until after they reboot.  Only then does this program go out and download the other spyware software.  From there you have nothing but a slow computer and a ton of pop-ups.

Virus Heat

Posted on April 27, 2008 at 8:49 PM in Virus Heat

Virus Heat is known as rouge spyware software. Many people who have anti-virus software installed on their system wonder how it got through in the first place.  The answer is simple.  Anti-Virus software does not protect against spyware.

How do you know when you have Virus Heat?

This answer is simple.  Virus Heat is the name of the spyware program that pops up right away when you boot up your computer.  It looks like a legitament anti-virus program.  This software runs a quick fake scan on start up and then tells you that you are infected with all kinds of things.  Your home page is normally highjacked as well and you most likely have a ton of pop-ups as well.  In addition most people have a security shield that is active in their system tray.

How do I remove Virus Heat from my computer?

There are many different ways to remove Virus Heat form your system. The more important thing to consider first is full protection.  You got infected because you did not have proper protection.  It amazes me how many people just want to remove a virus or spyware but not consider full protection.  Your just going to get in the same book again and next time it might be something far worse then Virus Heat.  I use Spyware doctor.  Checki it out on our Virus Heat Removal Software page.

Something you can try to do to remove Virus heat is go into you control panel and simply remove this software. Often times this works.  It does not always work but it’s quick to try.  Another great way is to do a system restore.  If you were infected with Virus Heat just a few days ago then chances are this will work.  You will still need to install anti-spyware software for full protection.

I already had protection so why did I get infected and why won’t my software remove it?

This simple answer is not all anti-spyware software is the same.  Only a few anti-spyware programs are actually good at removing Virus Heat once infected.  Many do a very poor job at preventing spyware in the first place.  Any program that is free will not do an adequate job at protecting your system.  It seems I have to fight with people over this all the time but after being in the computer field for a dozen years and repairing thousands of computers that have this free software to protect them I know for a fact it just is not enough.

Most of the time people get infected with Virus heat from a fake video codec.  They are asked to download and install some software to watch a video or listen to music and that is how they became infected.

You can always have a pro remove Virus heat for you as well as any other virus and spyware at our Online Computer Repair site.

Online Computer Repair

Posted on April 21, 2008 at 10:46 PM in Computer Repair

When it comes to Online Computer Repair you have many options out there.  More and more people are having thier computer repaired online for two simple reasons.  The first is it's fast, no longer do you have to unplug your system and lug it across town just to have to wait a full week to pick your computer back up.  If you are having a software issue, slow computer, Virus or Spyware and even e-mail or any software related issue then you can have your computer repaired right online.  The second big reason people are turning to online computer repair is the low cost.  The cost of having your computer repaired online can be half what it costs to have someone physically come out to your home.

How Does it Work?

Online computer repair works like this.  You go to the computer repair site on the system you are having the issue on.  You do not have to use the same computer but if you can it will be easier on you and your tech.  Once there you will need to create your account and make a quick call to them.  Once they understand what type of issue you have they give you a special site link to go to and download a very simple and quick software package.  In a nut shell this package will give the computer repair company acess to your computer only that ONE time.  From there you can stay on the phone with them as they repair your computer right in front of you.

What if they can not fix it?

Not every issue can be resolved online.  Most can but sometimes they may find it is actually a hardware issue.  When this is the case the charges will vary.  Some companies charge you for the diagnostic while others do not.  Be sure and ask ahead of time.   http://www.onlinecomputerrepair.org is the only repair site we ever reccomend out.  The reason is simple.  They have great prices and do not charge a cent if they can not fix the issue.  Most of the time they can but if not you do not even pay the diagnostic fee.  Another great benefit of this site is they offer a great guarantee.  If the issue comes back they stand by their work and will do whatever it takes to solve your issue at no aditional charge.

How Long does it take?

When doing computer repair online the time frame will vary widely.  It make take a few hours but it just depends on what issue you are having.  If you took it to a computer repair shop it will take a few days at least to get your system back.  Onlline they get to it right then and there.  It may take a few hours but that sure beats wating a few days.

How safe is it?

Having your computer repaired online is safer then taking your computer to any shop.  The biggest reason for this is your computer does not leave your home.  When the tech has access to your computer it is only for that one session and they can never get back onto your computer unless you allow them in again.  It's a two way system so they only have access that one time you aloud them in.  You also get to see exactly what they are doing on your computer.  At a shop you can not see what they are doing to your system.

There are many places online to get your computer repaired.  Feel free and look around and compare prices to get the best deal.  We alreaddy mentioned we only recommend one site out to our customers.

Vundo Removal

Posted on April 20, 2008 at 9:56 PM in Vundo

vundo is very similar to Virtumonde.  In fact you handle the Vundo trojan the exact same way.   If you have bee ngetting nothing but pop-ups and your current anti-virus software keeps mentioning winfixer, Sysprotect, vundo or Virtumonde then your computer is infected with spyware.

The Vundo Trojan is not just your normal run of the mill spyware.  This bad boy goes out and installs many different spyware programs onto your computer.  those programs in turn go out and install more and before you know it you can't even move around in the system anymore.

Every once in a while I get a call from a customer saying they have pop-ups and some of them even mention the Vundo Trojan.  We always ask when they think they were first infected.  Our normal charge for Spyware removal is 129 but when the customer comes back and says they have been infected for over 6 months the price just goes up from there.  This is because of the time it takes to remove the trojan once it's been on your system for that long of a time.  I'm talking about an in-home computer repair visit.  Most places ours inlcuded have a little cheaper price if you bring the system in.  More and more I see people taking advantage of Online Computer repair.  Pleaces like http://www.onlinecomputerrepair.org offer to remove all spyware and viruses for only 89 bucks right online and they offer a great gurantee.  It's worth a look if you need to have an expert fix your computer.

Vundo Removal

Back on subject to the main purpose of this article. If you are looking to remove Vundo yourself you will need the free vundofix tool by abritune.org.  This free tool does not remove the rest of the spyware programs but at least helps with the Vundo trojan.  The scan needs to be ran in safe mode.  Besides using Vundofix two other free programs that are worth trying are Spybot and Ad-aware.  If you want to do it right you really should purchase software for the best adn easiest results. We only recommend spywarae doctor because it is one of the few that actually work.  Learn a little more about spyware doctor on or Spyware Removal Software.


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